Site news

LSHTM Moodle upgrade update

by Admin Joanne Admin Pepper -

The LSHTM Moodle upgrade has been successfully completed.

Please be advised: When accessing course tiles content. Please place your cursor within the white background of the central content area, to scroll available content using a mouse scroll wheel, or keyboard cursor keys.

Thank you for your patience during this important update.

Kind regards

ITS Enterprise Systems

Jisc: Online Surveys – New version available for use!

by Admin Joanne Admin Pepper -

There are some significant changes to Jisc Online Surveys planned for 2024. The platform will be transitioning to a new version in February 2024 and data will not be migrated. For all those who currently have live surveys, planning on launching surveys, or still have data they need in the current Jisc Online Survey platform, please read this important announcement.

Existing Online Surveys users:

The older version will be available until 29th February 2024. Following the transition, you will be able to use your existing online surveys account credentials to access the new version via the ‘Online Surveys’ homepage. The following Jisc ‘Frequently Asked Questions’ page, contains a lot of useful information regarding the changes and what to expect.

Survey owners who wish to retain existing survey data will need to migrate their data before 29th February 2024 – there will be no automatic transfer of data. Please refer to the Jisc ‘FAQ: Migration to Online Surveys v3’ guide for assistance.

To ensure extracted survey data is securely managed, survey owners should use the most suitable storage option listed within the ‘LSHTM Data Storage Option/s’ guide. Additionally, you may also need to review any associated data management agreements.

New Online Surveys users

‘Request an Online Surveys account’ via the service desk and you will be granted access to the new version by default.

LSHTM Moodle access - multi-factor authentication (MFA)

by Admin Joanne Admin Pepper -

To access LSHTM Moodle staff and face to face students will need to setup multi-factor authentication (MFA). 

Please refer to the following guide for further instructions.

Multi-factor authentication - service desk guide

If you're locked out of your account and cannot access the service desk, please refer to the following page.

Multi-factor Authentication

Multi-factor authentication (MFA) does not affect DL students and they should be able to access LSHTM Moodle as usual.

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